Privacy Policy for Hickey’s Pest Control

Effective Date: 11.1.2024

At Hickey's Pest Control ("we," "us," or "our"), we prioritize the privacy of our customers and are committed to maintaining the security of their personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us in compliance with applicable privacy laws and regulations, including those set forth under Application-to-Person (A2P) messaging standards.

1. Information We Collect

We may collect personal information from you when you interact with us, including:

Contact Information: Name, address, phone number, and email address.

Service Details: Information regarding your pest control needs, property details, and other service-specific information.

Payment Information: Credit card or other payment details as necessary to process payments.

Communication Data: Information gathered from your communication with us, including messages and phone calls, to improve service quality and respond to inquiries.

2. How We Use Your Information

We may use your information to:

Provide Services: To schedule, perform, and confirm pest control services and respond to inquiries.

Process Payments: To process transactions related to our services.

Communicate with You: To send you updates about our services, respond to questions, and inform you about promotions or relevant offers.

Compliance and Safety: To comply with legal requirements and ensure the safety of our employees, customers, and community.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Trusted third-party service providers who assist us in business operations, including payment processing, scheduling, and customer service. They are contractually obligated to safeguard your information.

Legal Authorities: As required by law or to protect our rights and the safety of our clients and employees.

4. A2P Messaging Compliance

By providing your phone number, you consent to receiving messages, including appointment reminders and service notifications, through Application-to-Person (A2P) messaging. You can opt-out of these messages at any time by replying "STOP" or contacting us directly.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Access and Update: You may request access to or correction of your personal information by contacting us at info@hickeyspestcontrol.com.

Opt-Out: You can opt-out of receiving promotional messages at any time by contacting us or following the unsubscribe instructions in our messages.

Data Deletion: You may request that we delete your information, subject to certain legal or operational requirements.

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect information from children, and if we learn we have, we will take steps to delete it.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Hickey’s Pest Control

12 Southview Lane

Hopewell Junction, NY 12533

Phone: (845) 280-5011

Email: info@hickeyspestcontrol.com

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for the latest information on our privacy practices.

Last Updated: 11.1.2024